Last Updated: September 10, 2025

1. Introduction

At Ark Flow, a product by Arkreach Private Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including any associated websites, applications, and services (collectively, the "Service").

2. Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Data: Information that identifies you personally, such as your name, email address, and payment information.
Account Data: Information related to your account, such as your username, password, and subscription details.
Usage Data: Information about how you use the Service, including your interactions with features, content, and other users.
Content Data: Any data, information, images, videos, text, or other materials that you upload, create, or otherwise process through the Service.
Technical Data: Information about your device, browser, IP address, and how you interact with the Service.

3. How We Collect Information

We collect information through:

Direct interactions when you create an account, subscribe to a plan, or contact us.
Automated technologies as you navigate through and interact with the Service.
Third parties such as payment processors and authentication providers.

4. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service.
Process your transactions and manage your account.
Communicate with you about the Service, including updates and support.
Personalize your experience and deliver content relevant to your interests.
Analyze usage patterns to enhance the Service and develop new features.
Protect the Service and prevent fraud or unauthorized access.
Comply with legal obligations.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
Business Partners: Companies with whom we collaborate to offer integrated services or promotions.
Legal Authorities: When required by law, court order, or governmental regulation.
Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your information.
The right to correct inaccurate or incomplete information.
The right to delete your information under certain circumstances.
The right to restrict or object to processing of your information.
The right to data portability.
The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@arkreachflow.com.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

11. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@arkreachflow.com
Address: D-107, Sector-2, Noida, District: Gautambuddha Nagar, State: Uttar Pradesh, PIN Code: 201301, India

14. Data Protection Officer

Our Data Protection Officer can be contacted at privacy@arkreachflow.com.